How did the bank holiday weekend creep up on us so quickly?! We’re very excited for this weekend’s wonderful weddings, and we know a lot of you will be filling up your extra day off with a bit of Wedmin!
We thought it would be very helpful to put together an FAQ list for our couples, covering everything from booking your first viewing with us, right through to breakfast the morning after.
We’ve made the list as comprehensive as possible, and we shall also be making the list available on our website within the next few weeks so you can refer back to it.
If there is anything else you can think of, please let us know and we can update the list.
So … grab a cuppa and enjoy!
Abbie & Rach xx
How do I request a brochure, and arrange a viewing?
You can either contact us on 02920 892232, or by email at firstname.lastname@example.org. There is also a contact form on our website, which can be found at http://www.decourceys.co.uk/contact. We look forward to hearing from you!
When would I be able to come in for a viewing?
We are very flexible and we are more than happy to book you in at convenient time for you both. Please note that the office team are generally unavailable on a Sunday, unless we have a wedding taking place, and appointments are strictly morning only on wedding days.
What happens during a viewing?
You will be greeted at reception and offered a drink, before taking a seat in our gorgeous cocktail lounge. We keep our viewings as relaxed as possible to find out what you would like from your big day, and we will ask a few essential questions so we can provide you with a detailed quotation. We will then show you around our beautiful manor, and also the bridal apartment if vacant during the time of your viewing. We endeavour to email across your quotation and any further details you may have requested (photographs of room set ups etc.) as soon as possible.
Are you registered for civil ceremonies, and what kind of music can I play?
We are licensed for civil ceremonies, and you will need to book your ceremony time through Cardiff Registry Office on 02920 871680. Regarding the music, you can either hire in a musician, or we would be delighted to take control of your ceremony music using our Spotify account, just let us know which songs you have chosen and we’ll take care of the rest!
Can I provisionally hold a date?
Of course you can – we appreciate it takes a little time to discover your dream wedding venue, and we like to make the process as easy as possible. You can hold a date for seven days with us, and we will then require a non-refundable reservation fee of £1,000.00 to make things official!
What happens once I pay my deposit?
We will provide you with a set of our event terms and conditions, which we kindly request are signed and returned to us within one week of your deposit being paid. We strongly suggest that you read through the terms and conditions thoroughly, and keep a copy for your records. We will also provide you with a booking letter with important points regarding your wedding planning, a wedding checklist and our recommended suppliers list.
Reservation fee, check! Terms and conditions, check! What do we do now?
You are more than welcome to book an appointment to discuss your big day, or show your friends and family around the manor, but the next time you will hear from us directly would be for your wedding breakfast taster session. Of course, we are always here if you need us, either on 02920 892232, or at email@example.com.
Do we get to try our wedding breakfast in advance?
Yes, we will invite you in for your taster session before your big day to ensure you are happy with your menu choices. The evening is priced at £30.00 per couple, and is restricted to the wedding couple only (no additional guests). You will be able to try two starters, two main courses and two desserts (one each), and our head chef, Craig, is only too happy to come and chat to you all individually after your meal. It also gives you a lovely opportunity to meet some of the girls who will be working on your big day – you’re guaranteed a giggle with Nic and Angie!
Do you have your own, internal catering team?
We do indeed, and for that reason we do not allow any outside catering for your big day, besides wedding cakes, sweet carts etc.
How flexible is your menu?
Here at De Courceys Manor we pride ourselves on being incredibly flexible in our approach to wedding planning, so if you do fancy a dish that isn’t on our menu or if you have any favourite meals, we would be delighted to incorporate this into your wedding breakfast.
Another exciting part of your wedding breakfast is that you can opt for a choice menu for your guests. You can offer them a choice of two starters (must include a vegetarian option), three main courses (must include a vegetarian option) and two desserts. Just pop a little note in your invitations with the menu choices, and just let us know the totals for each dish at your final appointment – easy! We believe this is what truly sets us apart from other venues in the local area.
We also appreciate that many of your guests may have specific requirements, and are happy to accommodate any dietary needs, right through from vegans to very fussy eaters!
What can I do with my wedding cake?
It is a lot of cake to take home with you if you don’t serve it to your guests! We recommend serving it alongside (not an alternative to) your evening buffet. If you opt for a cheese cake, we are more than happy to serve this alongside your main evening buffet – please contact us for a price for crackers, chutneys to accompany the cheese.
Do you allow sweet carts, chocolate fountains and photo booths?
We do allow sweet carts and chocolate fountains, and we can supply a table and cloth if you choose to set up your own sweet table. A photo booth can be hired in, and placed in the reception area, or you can set up a DIY booth in our private dining room!
Do you allow alcoholic favours?
We do not allow miniatures as favours.
Do we need to hire tables, linen etc.?
No, we will supply everything you will need for your big day, so you won’t need to worry about hiring the basics in for your guests. If you wish to hire in chair covers, we recommend Chair Covers and Bows (http://www.chaircoversandbows.co.uk/), you can either contact them directly or we can book these in for you.
What else is included for us?
We can offer small complimentary centrepieces for your guest tables (please ask for more details), an easel for your table plan, table number holders and table number cards, a glamorous red carpet arrival (weather dependant) and candles and fires lit throughout the venue. We also have two unique photography spots within our grounds, our beautiful woodland swing and our grand cast iron arbour complete with fairy lights – we are certain you’ve seen the photographs! The end of 2015 saw the introduction of our colour changing outside lighting, which we can set to compliment your colour scheme.
Do you allow the setting up of a marquee?
Unfortunately we do not – you will have complete exclusivity of De Courceys Manor on your big day, including three seating areas for your guests, and our main function rooms, the tapestry room and floral room, are large enough to accommodate all of your guests.
I’ve got quite a few children attending, do you have a children’s menu and a designated area for them?
Our children’s menu is in our wedding brochure, and is priced at £15.00 per child for three courses. Our private dining room is a perfect area for them, and you can bring in entertainment such as DVDs, games and books, or hire a children’s entertainer/mobile crèche!
Are there any minimum and maximum guest numbers in place?
We do put in place a minimum guest number for each wedding that takes place at De Courceys Manor, mutually agreed by your wedding coordinator. The maximum number of guests we can accommodate is 130 for a ceremony and wedding breakfast, and 200 for your evening reception.
How many tables can I have for the wedding breakfast, and what style of top table can I have?
Our round guest tables can accommodate up to 10 guests.
In our floral room, we can accommodate up to five round guest tables, plus a traditional long top table, or small table just for the newlyweds (maximum of 50 guests).
In our tapestry room, we can accommodate up to 9 round guest tables, with a traditional long top table (maximum of 100 guests), or up to 12 round tables with a U shaped top table fitting into the bay window, or a small top table for 2 (maximum of 130/120 guests respectively).
The U shaped top table is our most popular top table style for all wedding sizes, as it allows guests to interact with each other and enjoy their meal in a sociable space.
I’ve got some quirky and unique ideas for my big day, would I have to have a very traditional day at De Courceys Manor?
Absolutely not! As a family run and family owned business, we recognise the importance of having your wedding day, your way. We love hearing new ideas, and we would be delighted to work with you both to create your perfect, bespoke wedding.
There is a wedding taking place the day before my big day, and how do I set up my wedding décor and items?
Leave it to us! Drop all the items in to us a few days beforehand, and ensure everything is labelled with your name, and the contents of the boxes. We’ll run through everything with you (but we do love a list provided by yourselves!), and we will set up everything for you. In regards to cakes, sweet carts etc., we can agree on delivery and set up times during your final appointment.
Would I be able to bring my dog in for the ceremony?
Of course you can, all we ask is that your pet is looked after by a member of the bridal party, and is not in the building during food service.
Do you allow fireworks and sparklers?
Unfortunately we cannot allow fireworks at the venue, however sparklers are absolutely fine – perfect for your photography.
Can I bring my photographer in before my big day?
Yes, just let us know a convenient day and time for you all, and we will agree the appointment from our side. It is always worth bringing in your photographer before the big day, particularly if your photographer has not been to De Courceys Manor before. It also ensures you are comfortable and happy with the shots before your wedding day.
Can guests leave their cars in your car park overnight?
Yes, we allow guests to leave their cars here overnight, at the owner’s risk – all we ask is that the cars are collected no later than 10.30am the next day. We have 30 car parking spaces, with overflow parking available at the back of the building if necessary.
What time will my evening reception end, and will I have to take my wedding items with me when I leave?
We call last orders at the bar at 12.30am, and evening entertainment will finish at 1am. We wouldn’t expect you to take your wedding items (including gifts) with you, and we are happy to keep them here for collection the morning after your big day.
How much is your wedding apartment?
You can hire our boutique wedding apartment for the evening of your wedding at a cost of £575.00. The apartment consists of the following:-
- Wedding suite
- Two spacious double bedrooms
- A bunk bed room for any children who wish to stay with you (or big kids!)
- Fully equipped kitchen, and lounge area
- Bottle of champagne for the newlyweds
- Full Welsh breakfast for all guests who stay with us
It can accommodate up to eight guests, and you are able to access the apartment from 3pm on the day of your wedding, to 11am the next morning.
When do we finalise all the details with you?
Your final appointment will take place six weeks before your wedding day, and we will put together an operations document for you. We will discuss all final details such as timings, menu choices and guest numbers, and also the fine details such as where you would like your guest book to be placed!
Once your operations document has been written up and signed off by yourselves, we shall provide you with your invoice – the final balance will need to be paid no less than four weeks before your big day.
And that’s it! Of course, if you think of any questions during your wedding planning, just send us an email or give us a call – it’s what we are here for!
Happy wedding planning!